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About

Real experience running critical platforms

We are a technology consultancy founded in 2019. Our team brings 14+ years of experience in support, maintenance, migrations, performance tuning and architecture design, running Oracle platforms and critical infrastructure for corporate groups, the public sector and universities.

Where we have experience

Support and maintenance

Oracle database administration, patching, backups and preventive monitoring of production environments.

Migrations

Version upgrades, platform changes and moves to Oracle Cloud with minimal cutover windows and a rollback plan.

Architecture design

High-availability architectures, business continuity and technology planning aligned with the business.

Performance tuning

AWR-based diagnosis, SQL and configuration tuning so systems respond when they matter most.

Application servers

WebLogic, Oracle Forms & Reports and Oracle APEX: installation, configuration, tuning and modernization.

Business intelligence

Data models and Power BI dashboards connected to your systems, so decisions rest on reliable data.

Why work with us

Specialists at every stage

Diagnosis, execution and support are handled by senior specialists who know your platform. No middlemen, no learning curve at your expense.

No conflict of interest

We do not resell hardware, licenses or cloud. We recommend what suits your operation, not what carries a margin.

Everything is documented

Every change has a log, every environment has a runbook. If you ever stop working with us, your team knows exactly how everything stands.

Real production experience

We have sat on the client side, running infrastructure and database departments. We know what a 7 a.m. outage means.

How we work

Four stages, no surprises

  1. 01

    Assessment

    We review your platform (database, applications, cloud, reporting) and hand you a report with risks ranked by impact. No commitment.

  2. 02

    Plan

    Scope, maintenance windows, rollback plan and acceptance criteria are agreed before anyone touches production.

  3. 03

    Execution

    Remote work with controlled access, a change log and validation at every milestone.

  4. 04

    Ongoing support

    Proactive monitoring, periodic health checks and incident response under SLA.

How we design for continuity

UsersGlobal DNSEdgePerimeterDMZInternal networkApplicationDataWitnessBackups Security / Contingency Users / Internet Global DNS (GSLB) failover Primary site ACTIVE Edge proxy 1 Edge proxy 2 Perimeter firewall · HA pair DMZ Load balancer 1 Load balancer 2 VIP Internal firewall · segmentation App server 1 application tier App server 2 application tier RAC node 1 READ WRITE RAC node 2 READ WRITE ASM · redundant storage DR site STANDBY Edge proxy 1 Edge proxy 2 Perimeter firewall · HA pair DMZ Load balancer 1 Load balancer 2 VIP Internal firewall · segmentation App server 1 application tier App server 2 application tier Standby 1 REDO APPLY Standby 2 REDO APPLY ASM · redundant storage deployments replicated Data Guard SYNC / ASYNC Observer · 3rd location FAST-START FAILOVER 1 Local copy RMAN to FRA / on-site disk fast recovery 2 Remote copy RMAN from the standby different media and site 3 Off-site Additional cloud · object storage immutable (WORM), other region 3-2-1 rule: 3 copies · 2 different media · 1 off-site Target RTO: minutes (automatic failover) · RPO: zero (SYNC) or seconds (ASYNC) DNSSEC · low TTL Routes to the healthy site WAF · anti-DDoS · TLS encryption Active/active pair IPS/IDS · least privilege Active/passive cluster TLS termination, no data Shared VIP · VRRP Application ports only Mirrored rules on both sites Hardening · patching · vault Cluster · session replication TDE · auditing · private network RAC + Data Guard AES-256 encryption · immutable Tested restores Security High availability / contingency Contingency path

Company details

Legal name
TIONESOLUTIONS CIA. LTDA.
Founded
2019
Address
Cuenca, Ecuador
Email
info@tionesolutions.com
Hours
Monday to Friday, 8:00 AM – 6:00 PM (UTC-5, matches US Eastern). Critical severities under contract: 24/7.

Have a problem, an improvement or a project in mind?

Book a free 30-minute assessment. We talk through your database, applications, cloud or reporting and give you a clear recommendation on where to start.

Book an assessment