Privacy policy
Last updated: October 15, 2026
Controller
TIONESOLUTIONS CIA. LTDA., Cuenca, Ecuador. Contact: info@tionesolutions.com.
Data we collect
Through the contact form and the meeting scheduler we collect name, company, email, country, service of interest and the message you send. The self-assessment does not store your answers: it is computed in your browser and never sent to our servers. If you contact us on WhatsApp, your number and the conversation are processed under WhatsApp Business terms.
Purpose
To answer your request, schedule and hold the meeting, prepare a proposal and, if you authorize it, send you information about our services. We do not sell or share your data with third parties for marketing.
Legal basis
Your consent when sending the form or booking, and our legitimate interest in handling a business inquiry, under Ecuador's Organic Law on Personal Data Protection and, for EU residents, the GDPR.
Processors
We use providers that process data on our behalf: Formspree (contact form), Cal.com (scheduling), Cloudflare (hosting and CDN) and Google Analytics (usage statistics with anonymized IP). Each has its own data-protection guarantees.
Retention
We keep contact data while a business relationship exists or for a maximum of 24 months from the last contact, unless the law requires longer.
Your rights
You can access, rectify, delete, object to or restrict the processing of your data, and withdraw consent, by writing to info@tionesolutions.com. We reply within 15 days.
Cookies
The site uses only technical cookies (light/dark mode preference stored in your browser) and, when enabled, Google Analytics measurement cookies. No advertising cookies.